电销话术
一、电话销售时间：
三不打： 清晨不打、夜里不打、吃饭不打
三必打 ：上班1小时后、中午下班前、下午下班前
老客户可以在早上9：00前进行电话回访，新客户下班后就不要打电话，否则就被视为电话骚扰 。刚上班时会比较忙，不适宜打电话，1小时后工作都安排差不多了，所以可以打；下班前一般人都会较躁动，时间也比较难挨，所以打电话正好可以排遣寂寞。
二、电话营销准备
三、电话营销禁忌
四、案例说明
yda：您好：请问是某先生（女士），我是御殿装饰的小胡。目前我们针对某小区征集示范工程的装修活动。想电话咨询一下，您家的房子近期也要考虑装修和设计是吗？
客户：不装修。
（客户也许会说“我现在很忙”，然后就直接把电话挂了，那么你就调节一下心情，继续拨打下一个客户的电话吧。客户也许会说，”我在开会”之类，那么你就要说，“对不起打扰了，再见！”）?当客户说目前不装修/没有装修计划的时候，你就要问：
? ：请问您打算什么时候装修呢？
客户：不知道，目前没有打算。
（这种时候，就需要分辨客户是因为什么不装修，因为这个房子是做投资的还是自住的。也有的客户说，有计划，但是没有钱装修。那么你可以邀请客户先到公司了解了解，然后等有装修打算了再开始进行也可以。然后你就需要保持后续接触。）?
：那么请问您今年会装修么？
客 户：还没有这个打算呢，目前都没有计划的
Yda：（如果客户前面的态度较好，语气和缓）呵呵，您可以过来看看。（可以向其介绍在哪些小区做过）?
5、 客户：还没有这个打算呢，目前都没有计划的
?：（如果客户语气很生硬，很不耐烦。那么你也识相点，别在这个时候打扰他）对不起，打扰您了，祝您，再见！
客 户：大概要到下半年/过两个月装修
：那么我到时候再和您联系一下。欢迎您有空的时候，到我们公司来看看，了解一下我们。客 户：好的，我会去（你们公司）的：打扰您了，祝您天天快乐，再见！
客 户：目前还不确定呢，有需要的时候再联系你们吧
：欢迎您有空的时候，到我们公司来看看，了解一下我们。打扰您了，祝您天天快乐，再见！我们公司目前在做的工地不少，现在正在做的有几套。您看您什么时候有时间，到我们公司来看看？我们公司的设计、施工、管理各方面都很到位的，您可以先到我们公司了解一些情况客 户：最近不太空啊（需要装修的客户）
：那么您大概什么时候得空呢？客 户：大概要周末才得空的（需要装修的客户）
：那么我周五下午的时候跟您联系一下，确认一下时间好吧。客 户：好的。（确认什么时候见面的）
：那么打扰您了，祝您天天快乐。再见!：那么您大概什么时候得空呢？
客 户：我最近都比较忙，不太确定什么时候有时间的。
：要不，您晚上下班之后有空么，或者您会在哪个时间有空的话，我们先过去您那边谈谈，您觉得怎么样？
客 户：还是等我有空的时候再说吧。
：好吧，那么我过两天再跟您联系一下，好么？：要不，您晚上下班之后有空么，或者您会在哪个时间有空的话，我们先过去您那边谈谈，您觉得怎么样？
客 户：我明天下午有2个小时的空。
：那么我明天下午过来跟您谈谈吧。大概下午几点呢，在什么地方呢？
关于装修价格：
问：我这个房子做下来大概要多少钱？
答1：“每套房子使用的材料、做的东西、使用的工艺都不同，这个具体还是要根据您的设计方案、用材用料来确定的。”
答2：“比如同样一套3房的，如果是现代风格的，跟中式风格，欧式风格的费用都不一样的。一般来说，还是要先把设计方案定下来，才能知道这套房子大概要花多少钱装修的。”?
问：我就是现代风格，中档材料的，那么根据你们以前做过的房子大概多少钱？
答：那么请问您房子的面积是多少呢？
一般客户会告诉你一个大概的面积，比如.那么你要问清楚这个是建筑面积还是套内面积。如果是建筑面积的话，要问清楚客户这栋楼是带电梯的高层、小高层还是不带电梯的多层。因为有没有电梯的楼房得房率不一样。带电梯的得房率一般在-75%左右，不带电梯的得房率在8-85%。所以如果是带电梯的，可以按照%的建筑面积来推算套内面积；如果是不带电梯的多层，那么得房率就按照85%来计算。
当根据得房率计算出套内施工面积之后，比如套内面积在100，可以跟客户说，
当客户知道一个大概的价位之后，你可以根据装饰的那个施工工地汇总表来告诉客户，目前在哪个小区做的一个跟他差不多面积的房子，半包价格是多少电话营销训练
一个好的电话营销员，都是经过很多的训练以后才能形成的。所以，我们要加强自己的电话训练：
是对自己电话基本功的训练，要通过平时的积累，训练自己良好的音质，合适的音量，适当的语气和语速，以及自己良好的表情与心态
是多参加电话营销模拟训练，通过与朋友同事之间的电话实战演练，使自己电话的基本功达到最佳
就是克服恐惧心理，多打电话，通过长期真正的电话营销实践，积累自己的电话营销技巧。
responsibilities, agricultural administrative system coordinated operation.The solution of emancipating the mind, seeking truth from facts, and when all the times, continue to promote rural reform and development.The relevant departments at all levels should further emancipate the mind, deepen the reform of reform, opening up.I go to tell the truth, do practical work, seek practical results, resolutely opposed the formalism and bureaucracy.Leading cadres at all levels should adhere to the right of the people, love the people, and work for the people.The ideological emancipation, adhere to reform and opening up, promote scientific development, promote social harmony.The construction of a faith, dedication dedication, skills, re conduct basic rural grassroots cadres.The comprehensive implementation through Scientific Outlook on Development, uplifting spirit, solid work, forge ahead, pioneering and innovative.I go to the solution to continue emancipating the mind to insist on the implementation of reform and opening, promote scientific development, promote social harmony.The construction of tourism personnel training, introduction, selection, use, management, assessment, evaluation, incentive mechanism and so on.The socialist economic construction, political construction, cultural construction, social construction and Party construction has made new progress.I go Gaga more consciously implement to continue to emancipate the mind persist in reform and opening up, promote scientific development, promote social harmony.In the policy, the Ministry of finance work, put on the work of the whole Party cadres to embody in heavy strategic thinking.- adhere to education, system, supervision, reform, rectification rectification, combination of punishment, to promote rural village construction of punishing and preventing corruption.I go to expand the orderly participation, promote information disclosure, improve business negotiation procedure, strengthen the powers of supervision as the focus, and strengthen the building of grassroots political power.I go to the party construction has become the development of promoting science, led farmers to get rich, close ties with the masses, safeguard the stability of the strong strong core of leadership.The first priority to be more conscious, more firmly grasp the development of the party's affairs, more conscious, more firmly push to promote scientific development.- strengthen the unified leadership of the party committees, government together tube, comprehensive rural work department organization and coordination, relevant departments of agricultural and rural work leadership system and working mechanism.? In the revolution, construction and reform of each historical period, our Party firmly adhere to the basic principle of the Marx doctrine with the concrete practice of China, has always attached great importance to the end, seriously, to solve agriculture, rural and farmers problems.I go to the leadership construction as the focus, improve the party organization as the guarantee, level three, LIAN activities as the carrier, the construction of Party organization has become to promote scientific development, led farmers to get rich in close contact with the masses, strong leadership to maintain stability in rural areas.The majority of Party members, cadres should adhere to the right to use, for the people, love the people, and work for the people, concerned about the sufferings of the masses, listen to their whirring sound, on the wisdom of the masses, to tell the truth, do practical work, seek practical results, resolutely opposed the formalism, bureaucracy, efforts to create tangible in the performance.According to the construction of democracy and the rule of law, fair justice, honesty and friendship, full of life vitality, stability and order, and harmony between man and nature of the socialist harmonious society will be required to correctly handle the contradictions among the people under the new situation, solve the serious concern, the people most directly, the most realistic interests.That I worry we must be prepared, enhanced sense of urgency, and always maintain the Marxism of Marx, the meaning of socialist China characteristics, faith in the great rejuvenation of the Chinese nation Xing; must quit arrogance and rashness, hard work, keep in mind the socialist primary stage of the basic national conditions, for the party and the people's cause of unremitting efforts sure; to study hard, work hard, do not continue to create a stand the practice, people and history of test results; and must strengthen the unity of the overall situation, and consciously maintaining the unity of the whole party, the party to maintain close ties with the masses, Gong Gong solid people of all nationalities unity.The need to consolidate and strengthen the fundamental position of agriculture industry, has always been to solve the problem of population Shishijiyi priority rule in Ampang must safeguard the rights and interests of farmers; and has always been to realize, safeguard and develop the fundamental interests of the majority of farmers in rural areas as well all the work of the starting point and end point; we must continue to emancipate and the development of rural social productivity, has always been to reform and innovation as the fundamental driving force for rural development; must urban and rural economic and social development, it has always been the focus on building a new type of city workers and peasants, the relationship between urban and rural areas as a major strategy to accelerate the modernization of the rural work; we must adhere to the party tube, beginning Finally to strengthen and improve the party's leadership of the rural work as a political guarantee for promoting the development of rural reform.Economy classThe change in speed, change the kitchen, lavatories, changing circle.The rural land ownership, registration, certification work.The promotion of agricultural production, farmers income, rural prosperity and prosperity.The development of conservation agriculture industry, circular agriculture, ecological agriculture.The cultivation of culture, understand technology, new farmers will operate.The health and improve the rural collective funds, assets and resources management system.The establishment of set management, financing, construction in one of the main business.The industrialization, urbanization, marketization and internationalization step to speed up the pace.The firm confidence, calm observation, multi pronged approach, the effective effect on.The stability of the sown area of product, optimize breed structure, improve the production yield level.The force of China's economic strength, comprehensive national strength and international status significantly improved.The transformation of the development concept of pronouncing, innovating the mode of development, improve the development quality.The building of regional, national character, strong participation tourism brand.The last of China's overall has entered the industry promoting agriculture development stage, to the city with the township.The agriculture, rural areas, farmers, relationship between the party and the country's development of the whole country.The health and improve the agricultural subsidy system, expand the range, improve the standard and perfect way.The law to protect farmers contracted land soil possession, use, income and other rights.- promote economic development, improve people's lives is always the central task of the China.- ensure that this base farmland is not reduced, the use does not change, the quality is improved.The construction of full coverage, comprehensive, social service system. The Czech high poopThe establishment of government support, multi party participation, rural credit loan guarantee mechanism of market operation.The formation of East and interaction, complementary advantages, mutual promotion and promote common development of the new pattern.I go to uphold and improve the "governor rice bag", in charge of the system, "food basket" the mayor is responsible for the system.The promoting agricultural technology integration, labor process machine, production and management of information technology.The increase of the old revolutionary base areas, minority areas, areas, poor areas development support.The whole city urban and rural social management, promote the reform of the household registration system and relax the small city settled conditions.That the majority of farmers with education, employment, medical care, medical, and housing.The development to help the old, disabled, save the orphans alone, poor relief, as the focus of social welfare and charity.The guides farmers orderly employment, encourage farmers to encourage employment, entrepreneurship support agricultural migrant workers.I go to carry out thorough and wide coverage, basic, multi-level, sustainable principle, accelerate the establishment of rural social security system.There must be in accordance with high yield, high-quality, efficient, ecological, safety requirements, accelerate the transformation of agricultural development mode change.The rapid construction of stable supply, reserves sufficient, effective adjustment, efficient operation of the food safety guarantee system.The real effective implementation of agricultural production, acquisition, processing, storage and transportation, quality safety supervision and responsibility of each link of sales.Allow the farmers to subcontract, lease, exchange, transfer, share cooperation and other forms of flow circulation of land contract and management rights.? To clear objectives, to develop planning, increase investment, focus on the overall strength of the relationship between the Department of the overall situation, the impact of long-term major events.The construction of production development, well-off life wide, rural civilization, clean village, new socialist countryside village and democratic management.According to the step by step, is about to land, intensive development, reasonable arrangement of distribution principle, promote the urbanization healthy development.There must have a clear goal, and planning, increase investment, focus in the power of good relations overall, long-term effects of long event.I go to market demand, technological innovation as a means, quality and efficiency as the goal, to build a modern agricultural industrial system.The reasonable arrangement of county towns, agricultural farmland protection, industrial agglomeration, village distribution, ecological conservation and space layout.According to the individual contributions, collective body grants, requires a combination of government subsidies, the establishment of new rural social endowment insurance system for the old.The gradually realize migrant workers labor remuneration, children's education, public health, housing, and urban residents enjoy the same treatment.The form is conducive to the protection of arable land, water, forest, grassland, wetland, and natural resources and agricultural species resources incentive mechanism.According to the service of farmers, and freedom, equal rights, democratic management, support agricultural farmer cooperatives to accelerate development.According to the property rights, use control system, economical and intensive, the original principle of strict management, further improve the rural land management system.I go to speed up the implementation of grain food production, increase farmers' income, enhance financial coordination, fully mobilize the enthusiasm of local farmers all sorts of grain, to catch food.The agricultural foundation is still weak, the need to strengthen the development of rural areas still lag behind; and most in need of support; farmers income is difficult, the need to speed up.Transfer of the right to land contractual management, shall not change the nature of collective ownership of land, shall not change the land use, shall not harm the interests of farmers' land contract.The product of hundreds of millions of farmers greatly mobilized the enthusiasm, the great liberation and development of rural social productivity, greatly improving the farmers' material and cultural life.I go to establish a fair, just, inclusive and orderly, the new international financial order rank direction, adhere to a comprehensive, are balanced, progressive, principle of effectiveness.The search for new selling points, refined provided a new theme, the development of new products, design new line, add new contents to the Pearl River Delta, Gong consolidate the traditional market, the development of long triangle in emerging markets.The grain grain production, farmers income, farmland protection, environmental governance, harmony and stability as a special place assessment is an important content of the leadership of the county class team performance.I go to speed up the establishment of commercial finance, financial cooperation, the combination of policy finance, capital adequacy, function perfect, perfect service, safe operation of the rural financial system.The innovation system mechanism, strengthen the agricultural infrastructure, increase farmers income, protect the rights and interests of farmers, promoting rural harmony, fully mobilize the enthusiasm of the majority of farmers, initiative, and creativity.The great practice of reform and development of the rural development, Yiyiwan greatly mobilized the enthusiasm of farmers, and the development of the great liberation of productive forces in rural areas, farmers very greatly improve the material and cultural life.The hard truth is to adhere to the development, adhere to grasp the development of the party in governing and rejuvenating the country first, adhere to the economic construction as the center, adhere to the development and reform of methods to solve the problems in the forward.The Chinese will continue to promote the construction of the sustainable development of the world economy, inclusive and orderly in the international financial system, a fair and reasonable international trade system, a fair and effective global development system.I go to the construction of a new socialist countryside as a strategic task to take the road of Ren, modern agricultural modernization Chinese characteristics as the basic direction, and to speed up the formation of a new pattern of urban and rural economic and social development integration as a fundamental requirement.In the revolution, construction and Reform in every historical period, our party adhere to the basic principle of the Marx doctrine with the concrete practice of China, has always been high attention, seriously, to solve the solution of agriculture, rural and farmer problems.The agriculture is the world, strategic industry stability in China people, no agricultural modernization is no national modernization, no rural prosperity and stability there is no national country's prosperity and stability, no comprehensive well-off farmers no national people well-off Kang.I go to ensure national food security, promote the strategic adjustment of agricultural structure adjustment, accelerate the innovation of agricultural science and technology, and strengthen the construction of agricultural infrastructure, the establishment of new agricultural social service system, and promote the sustainable development of agriculture and agriculture to expand opening to the outside world.That should adapt to the agricultural scale, precision, facilities and other requirements, accelerate the development of multi-functional, intelligent, and economic agricultural equipment preparation facilities, focus in the field work, facilities cultivation, aquaculture, intensive processing, storage and transportation and other aspects of preservation has made new progress.The more attention to strengthen and improve macro-control, more attention as reform and opening up and promoting independent innovation, and pay more attention to the adjustment of economic structure and improve the quality of development, pay more attention to saving resources and protect the environment, improve people's livelihood as more attention and promote social harmony.The "11th Five-Year" period, will have to maintain stable and rapid economic development, we must accelerate the transformation of economic growth mode, we must improve the ability of independent innovation, and promote the coordinated development of urban and rural areas must, must strengthen the construction of harmonious society, we must continue to deepen reform and opening up.? In order to accelerate the construction of public service mechanism based on cooperative economic organizations as the base, leading enterprises as the backbone, other social forces as supplement, public services and business services combined, special special services and integrated services to coordinate the new agricultural social service system.The past five years of reform and opening up and the comprehensive construction of a well-off society to have significant progress in five years, is the social production forces and overall national strength significantly increased in 55 years, is the all-round development of social undertakings and people get more affordable for five years, is China's international standing and influence is not definitely improved for five years.I go to speed up the transformation of agricultural development, promote agricultural scientific and technological progress and innovation, strengthen the material and technical equipment of agricultural industry, agricultural industry system, improve land productivity, resource utilization, labor productivity, enhance the anti risk ability of agriculture, international competition ability, the ability of sustainable development.- adhere to industry nurturing agriculture, city support rural and less take free policy, institutional innovation, and strengthen the foundation of agriculture, increase farmer income, safeguard the rights and interests of farmers, promoting agricultural rural harmony, fully mobilize the enthusiasm of farmers, the people's initiative, creativity, promote rural economic and social good and and fast development.Only to put the solution of agriculture, rural areas and farmers to ask questions as the priority among priorities, and adhere to the basic position of agriculture, adhere to the socialist market economy reform direction, adhere to the road of agricultural modernization Chinese characteristics, adhere to the protection of peasants' material interests and democratic rights Lili, in order to liberate and develop rural social solutions productivity.That must be in accordance with high yield, high quality, efficient, ecological, safety requirements, accelerate the transformation of agricultural development, and promote the progress of agricultural science and technology and innovation, strengthen the agricultural material and technical equipment, health and improve the agricultural industrial system, improve the rate of land, resource utilization, labor productivity, enhance the anti risk ability of agriculture and the international competition ability, sustainable development ability.Fan Wenwen: all kinds of documents writing parallel sentences highlightsYibin city part evolved from Highway urban road, only road; it from plain City Road junction, often design does not match, caused a decline in capacity and traffic chaos. Direct contact channel between the lack of network layout for a group significantly affected
responsibilities, agricultural administrative system coordinated operation.The solution of emancipating the mind, seeking truth from facts, and when all the times, continue to promote rural reform and development.The relevant departments at all levels should further emancipate the mind, deepen the reform of reform, opening up.I go to tell the truth, do practical work, seek practical results, resolutely opposed the formalism and bureaucracy.Leading cadres at all levels should adhere to the right of the people, love the people, and work for the people.The ideological emancipation, adhere to reform and opening up, promote scientific development, promote social harmony.The construction of a faith, dedication dedication, skills, re conduct basic rural grassroots cadres.The comprehensive implementation through Scientific Outlook on Development, uplifting spirit, solid work, forge ahead, pioneering and innovative.I go to the solution to continue emancipating the mind to insist on the implementation of reform and opening, promote scientific development, promote social harmony.The construction of tourism personnel training, introduction, selection, use, management, assessment, evaluation, incentive mechanism and so on.The socialist economic construction, political construction, cultural construction, social construction and Party construction has made new progress.I go Gaga more consciously implement to continue to emancipate the mind persist in reform and opening up, promote scientific development, promote social harmony.In the policy, the Ministry of finance work, put on the work of the whole Party cadres to embody in heavy strategic thinking.- adhere to education, system, supervision, reform, rectification rectification, combination of punishment, to promote rural village construction of punishing and preventing corruption.I go to expand the orderly participation, promote information disclosure, improve business negotiation procedure, strengthen the powers of supervision as the focus, and strengthen the building of grassroots political power.I go to the party construction has become the development of promoting science, led farmers to get rich, close ties with the masses, safeguard the stability of the strong strong core of leadership.The first priority to be more conscious, more firmly grasp the development of the party's affairs, more conscious, more firmly push to promote scientific development.- strengthen the unified leadership of the party committees, government together tube, comprehensive rural work department organization and coordination, relevant departments of agricultural and rural work leadership system and working mechanism.? In the revolution, construction and reform of each historical period, our Party firmly adhere to the basic principle of the Marx doctrine with the concrete practice of China, has always attached great importance to the end, seriously, to solve agriculture, rural and farmers problems.I go to the leadership construction as the focus, improve the party organization as the guarantee, level three, LIAN activities as the carrier, the construction of Party organization has become to promote scientific development, led farmers to get rich in close contact with the masses, strong leadership to maintain stability in rural areas.The majority of Party members, cadres should adhere to the right to use, for the people, love the people, and work for the people, concerned about the sufferings of the masses, listen to their whirring sound, on the wisdom of the masses, to tell the truth, do practical work, seek practical results, resolutely opposed the formalism, bureaucracy, efforts to create tangible in the performance.According to the construction of democracy and the rule of law, fair justice, honesty and friendship, full of life vitality, stability and order, and harmony between man and nature of the socialist harmonious society will be required to correctly handle the contradictions among the people under the new situation, solve the serious concern, the people most directly, the most realistic interests.That I worry we must be prepared, enhanced sense of urgency, and always maintain the Marxism of Marx, the meaning of socialist China characteristics, faith in the great rejuvenation of the Chinese nation Xing; must quit arrogance and rashness, hard work, keep in mind the socialist primary stage of the basic national conditions, for the party and the people's cause of unremitting efforts sure; to study hard, work hard, do not continue to create a stand the practice, people and history of test results; and must strengthen the unity of the overall situation, and consciously maintaining the unity of the whole party, the party to maintain close ties with the masses, Gong Gong solid people of all nationalities unity.The need to consolidate and strengthen the fundamental position of agriculture industry, has always been to solve the problem of population Shishijiyi priority rule in Ampang must safeguard the rights and interests of farmers; and has always been to realize, safeguard and develop the fundamental interests of the majority of farmers in rural areas as well all the work of the starting point and end point; we must continue to emancipate and the development of rural social productivity, has always been to reform and innovation as the fundamental driving force for rural development; must urban and rural economic and social development, it has always been the focus on building a new type of city workers and peasants, the relationship between urban and rural areas as a major strategy to accelerate the modernization of the rural work; we must adhere to the party tube, beginning Finally to strengthen and improve the party's leadership of the rural work as a political guarantee for promoting the development of rural reform.Economy classThe change in speed, change the kitchen, lavatories, changing circle.The rural land ownership, registration, certification work.The promotion of agricultural production, farmers income, rural prosperity and prosperity.The development of conservation agriculture industry, circular agriculture, ecological agriculture.The cultivation of culture, understand technology, new farmers will operate.The health and improve the rural collective funds, assets and resources management system.The establishment of set management, financing, construction in one of the main business.The industrialization, urbanization, marketization and internationalization step to speed up the pace.The firm confidence, calm observation, multi pronged approach, the effective effect on.The stability of the sown area of product, optimize breed structure, improve the production yield level.The force of China's economic strength, comprehensive national strength and international status significantly improved.The transformation of the development concept of pronouncing, innovating the mode of development, improve the development quality.The building of regional, national character, strong participation tourism brand.The last of China's overall has entered the industry promoting agriculture development stage, to the city with the township.The agriculture, rural areas, farmers, relationship between the party and the country's development of the whole country.The health and improve the agricultural subsidy system, expand the range, improve the standard and perfect way.The law to protect farmers contracted land soil possession, use, income and other rights.- promote economic development, improve people's lives is always the central task of the China.- ensure that this base farmland is not reduced, the use does not change, the quality is improved.The construction of full coverage, comprehensive, social service system. The Czech high poopThe establishment of government support, multi party participation, rural credit loan guarantee mechanism of market operation.The formation of East and interaction, complementary advantages, mutual promotion and promote common development of the new pattern.I go to uphold and improve the &quo
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