昆明市环境保护局行政审批工作管理制度
第一章 总 则
第一条 为规范本局行政审批工作，提高工作效率和质量，方便申请人办理行政审批事项，根据《中华人民共和国行政许可法》的规定和市、区人民政府推行“阳光政务”的要求，制定本制度。
第二条 本局行政审批的实施，适用本制度。
第三条 本局设立统一受理行政审批申请、统一送达行政审批决定的昆明市人民政府便民服务中心环保局窗口（以下简称“窗口”），窗口设在昆明市人民政府便民服务中心。
第四条 本局确定法规处作为督办行政审批内部流转的行政审批工作联络员。
第五条 本局局长对行政审批工作负总责。
本局确定的分管局领导负责本局的行政审批工作，并领导窗口的工作。
本局其他科室工作人员应积极配合窗口做好行政审批工作。
第六条 窗口工作人员应加强学习，努力提高政治、业务素质和组织纪律观念，全面理解、准确把握和正确执行《中华人民共和国行政许可法》及服务中心的各项规定，搞好服务。
第二章 行政审批实施程序
第一节 受 理
第七条 本局采取设置电子触摸屏、公告栏等方式在办公场所长期公示以下内容：
（一）部门的通信地址、联系电话及主要领导姓名；
（二）窗口的名称、联系电话、通信地址及其工作人员的姓名；
（三）服务承诺及投诉渠道；
（四）行政许可项目及其内容；
（五）设定行政许可的法律依据；
（六）行政许可数量及方式；
（七）行政许可条件；
（八）申请材料；
（九）申请表格及申请书；
（十）行政许可申请受理机关；
（十一）行政许可决定机关；
（十二）行政许可程序；
（十三）行政许可办理时限；
（十四）行政许可证件及有效期；
（十五）行政许可的法律效力；
（十六）行政许可收费；
（十七）行政许可年审或年检。
本局的非行政许可审批事项参照以上内容公示。申请人要求对公示内容予以说明、解释的，本局工作人员须给予说明、解释，向申请人提供准确、可靠的信息。
第八条 本局的行政许可事项，由窗口负责受理。
本局非行政许可审批事项中的排污费征收核定及减免、缓缴审批昆明市环境监察支队直接受理。
第九条 对申请人提交的申请材料，除即办件外，窗口在受理阶段不审查申请材料的实质内容，也不审查申请人是否具备取得行政许可的条件，仅对下列内容进行形式审查：
（一）申请事项是否属于本局职权范围；
（二）申请事项是否属于依法需要取得行政审批的事项；
（三）申请人提交的申请材料是否齐全，即申请材料的种类、数量是否符合规定；
（四）申请人提交的申请材料是否符合规定的形式；
（五）申请材料是否有明显的计算错误、书面错误、装订错误或其他类似错误。
第十条 经过形式审查，窗口对申请人提出的行政审批申请，应根据下列具体情况，向申请人出具相应的书面回执：
（一）受理：
申请事项属于本局职权范围，申请材料齐全，符合规定的种类、数量的规定形式，应当予以受理，并向申请人出具《受理通知书》。
（二）补正
申请事项属于本局行政审批职权范围，但申请材料不齐全或者不符合规定形式的，应当当场通知申请人补充更正。可以当场补充更正的，应当当场通知申请人补充更正。
申请人当场进行了全部补充更正的，向申请人出具《收件回执》；申请人当场不能进行全部补充更正的，应当当场向申请人出具《补正通知书》，将需要补充更正的内容一次性书面告知申请人，并退回全部申请材料。
（三）不予受理
申请事项依法不属于本局职权范围的，或者不需要取得行政审批的，应当不予受理，并向申请人出具《不予受理通知书》。
《受理通知书》、《补正通知书》、《不予受理通知书》由窗口印制，一式三份，在申请人和工作人员签字后，一份交申请人、一份交主办科室、一份由窗口存档。
第十一条 申请人提出的行政审批申请，除依法应当不予受理的外，窗口不得拒绝受理。
除法定的不予受理条件外，不得增设不予受理条件；不得将行政审批条件转作受理条件。不得要求申请人提供与其申请的行政审批事项无关的技术资料和其他材料。
第十二条 申请人委托代理人提出的行政审批申请，委托手续完备、其它条件符合规定的，应当予以受理，但依法应当由申请人本人到办公场所提出行政审批申请的除外。
第十三条 窗口应当向申请人提供申请书示范文本和一次性告知单。申请书示范文本和一次性告知单由主办部门制定，窗口配合。申请书示范文本以及一次性告知单内容发生变化的，由主办部门重新制作。
一次性告知单应包括下列内容：
（一）行政审批事项名称、业务解释和业务范围；
（二）行政审批程序；
（三）需提交的申请材料：即申请材料的种类、数量、形式等；
（四）办结期限；
（五）收费标准和依据；
（六）其它：如机关的名称、地址、业务电话、监督电话等。
第二节 内部流转
第十四条 本局职权范围内行政许可事项及主办部门如下：
（一）建设项目环境影响报告书（表、登记表）审批及环境保护设施竣工
本局职权范围内非行政许可审批事项及主办部门如下：
排污费征收核定及减免、缓缴审批，由昆明市环境监察支队主办；
第十五条 窗口受理的行政审批申请，窗口应在1个工作日内交办到主办部门。
第十六条 本局行政许可事项和非行政许可审批事项相关法律、法规规定的办理时限分别为：
行政许可事项办理时限：
（一）建设项目环境影响报告书（表、登记表）审批及环境保护设施竣工环境保护设施竣工环境保护设施竣工
including incentives) to ensure the achievement of the quality objectives. According to the company's quality system documents, combined with the specific circumstances of the project, preparation of project quality manual, procedures and work related to the project implementation rules to improve the quality management system of the project. A management review meeting held each year, on the implementation of the quality policy, objectives and review of the problems and propose corrective measures. Efforts and resources necessary for optimal allocation of project construction management (personnel, finance, facilities, information, etc). 3.2 with customer focus project staff establish a "customer-focused" thinking, fully aware that meet their customers ' needs and expectations is the fundamental pursuit of production and services projects. Projects in production and service processes, to: 3.2.1 identify and determine the needs and expectations of the project legal person, interests as the interests of the customer, with customer satisfaction as satisfied, good faith and cooperation, win-win and development; 3.2.2 needs and expectations of the project legal person into production and service management or technical requirements, and allocation of appropriate resources; 3.2.3 meet legal requirements and strive to exceed their expectations. 3.2.4 customers on the quality of projects put into operation for standards, in accordance with the national standard of quality works. 3.2.5 regulations and standards requires the State and issued by the Ministry of the project related to the current version of the technical specifications, procedures, design institutes and
including incentives) to ensure the achievement of the quality objectives. According to the company's quality system documents, combined with the specific circumstances of the project, preparation of project quality manual, procedures and work related to the project implementation rules to improve the quality management system of the project. A management review meeting held each year, on the implementation of the quality policy, objectives and review of the problems and propose corrective measures. Efforts and resources necessary for optimal allocation of project construction management (personnel, finance, facilities, information, etc). 3.2 with customer focus project staff establish a "customer-focused" thinking, fully aware that meet their customers ' needs and expectations is the fundamental pursuit of production and services projects. Projects in production and service processes, to: 3.2.1 identify and determine the needs and expectations of the project legal person, interests as the interests of the customer, with customer satisfaction as satisfied, good faith and cooperation, win-win and development; 3.2.2 needs and expectations of the project legal person into production and service management or technical requirements, and allocation of appropriate resources; 3.2.3 meet legal requirements and strive to exceed their expectations. 3.2.4 customers on the quality of projects put into operation for standards, in accordance with the national standard of quality works. 3.2.5 regulations and standards requires the State and issued by the Ministry of the project related to the current version of the technical specifications, procedures, design institutes and- 8 -
including incentives) to ensure the achievement of the quality objectives. According to the company's quality system documents, combined with the specific circumstances of the project, preparation of project quality manual, procedures and work related to the project implementation rules to improve the quality management system of the project. A management review meeting held each year, on the implementation of the quality policy, objectives and review of the problems and propose corrective measures. Efforts and resources necessary for optimal allocation of project construction management (personnel, finance, facilities, information, etc). 3.2 with customer focus project staff establish a "customer-focused" thinking, fully aware that meet their customers ' needs and expectations is the fundamental pursuit of production and services projects. Projects in production and service processes, to: 3.2.1 identify and determine the needs and expectations of the project legal person, interests as the interests of the customer, with customer satisfaction as satisfied, good faith and cooperation, win-win and development; 3.2.2 needs and expectations of the project legal person into production and service management or technical requirements, and allocation of appropriate resources; 3.2.3 meet legal requirements and strive to exceed their expectations. 3.2.4 customers on the quality of projects put into operation for standards, in accordance with the national standard of quality works. 3.2.5 regulations and standards requires the State and issued by the Ministry of the project related to the current version of the technical specifications, procedures, design institutes and