全面提升管理能力与情商CEGOS' Managerial IntelligenceDuration: 2 DaysPrice：5590 YuanJanFebMarAprMayJun26-27(SH)2-3(BJ)30-31(SH)9-10(CD)9-10(BJ)14-15(SH)21-22(CQ)28-29(KM)11-12(BJ)29-30(SH)JulAugSepOctNovDec30-31(BJ)16-17(CD)23-24(XM)6-7(SH)24-25(BJ)15-16(SH)29-30(CD)19-20(BJ)23-24(SH)21-22(SH)￥399/人在线学习（推荐理由：研究证实，持续性的回顾可强化记忆和吸收。）管理方式激发并维持员工的积极性管理者的情境管理技能管理者的关系管理技能管理者的情绪管理技能课程意义：在现今变化万千、纷繁复杂的管理世界中，越来越多的管理者发现管理灵活性是一项攀上成功峰顶的必备素质。本课程从管理能力与情商两个维度，系统地帮助参加者提升管理灵活性，从而更有效解决管理难题、提高人际技能、重建敏感情境下的情绪平衡，最终迈向成功。参加对象：* 新上任的或者拥有几年经验的中层管理人员内容大纲：1.提升管理才智* 企顾司管理才智模型- 管理才智的组成部分- 定义和特征2.掌握管理技能* 激发有效的行为- 通过背景管理提高员工自主度* 指挥个人和团队的行动- 拥有共同基准的基本原则- 设定与战略相一致的目标- 员工绩效评估* 个别和团队的激励- 使用正确的激励杠杆- 传授学习经验3.提高情况分析技能* 系统地看待现实- 管理问题错综复杂- 系统性思维的5大原则- 理解对现实的认知- 系统及其环境- 主动性与杠杆作用4.发展人际交往技能* 设立共享信息沟通系统- 信息与沟通- 使用恰当的沟通工具* 准备并主持团队会议- 不同的会议类型* 管理敏感的情境- 给予否定反馈- 给予肯定反馈- 给予反馈，再次激励员工* 处理好与上司的关系- 与上司沟通- 积极而富有动力5.提高情绪管理技能* 自我情绪管理- 提高情商* 压力管理- 理解压力是如何起作用的并加以管理Program Outline：1. Developing managerial intelligence* The CEGOS managerial intelligence model- Components of managerial intelligence- Definition and characteristics2. Mastering managerial techniques* Developing effective behaviour- Adopting effective management styles- Developing autonomy through contextual management* Directing individual and collective action- Ground rules with common benchmarks- Setting goals consistent with strategy- Assessing co-worker performance* Stimulating individual and collective drive- Using the right motivational levers- Delegating learning experiences3. Developing situation management skills* Viewing reality as a system- Management problems are complex- 5 principles in systems thinking- Understanding the perception of reality- The system and its environment- Initiatives and leveraging4. Developing interpersonal skills* Setting up a communication system for sharing information- Information and communication- Using the appropriate communication tools* Preparing and conducting a team meeting- Different types of meetings* Managing sensitive situations- Giving negative feedback- Giving positive feedback- Giving feedback to re-motivate staff* Managing your relationship with your boss- Communicating with your boss- Be positive and energetic5. Developing emotional skills* Managing your own emotions- Emotional intelligence* Managing stress- Understanding how stress works and managing it